Contact Us
We're here to help you succeed with the Digital Cookie platform. Get support, share feedback, or ask questions about your Girl Scout cookie business.
We're here to help you succeed with the Digital Cookie platform. Get support, share feedback, or ask questions about your Girl Scout cookie business.
Choose the best way to get in touch based on your needs
Get detailed assistance for complex issues and questions. We respond within 24-48 hours.
Send EmailBest for: Technical issues, business questions, feedback
Access our comprehensive guides, troubleshooting articles, and educational materials 24/7.
Explore ResourcesBest for: Self-service help, learning, reference
Connect with other Girl Scout families and volunteers for peer support and advice.
Join CommunityBest for: Peer advice, shared experiences, networking
Comprehensive assistance for every aspect of your Digital Cookie journey
Help with platform functionality, login issues, and technical challenges.
Guidance on developing successful cookie business strategies and practices.
Learning materials that help develop valuable business and life skills.
Opportunities to connect with other Girl Scout families and volunteers.
We strive to provide timely support for all inquiries
Quick answers about our support services
We cannot reset passwords for official Digital Cookie accounts as we are not affiliated with Girl Scouts of the USA. Please use the "Need help to log in" link on the official login page at digitalcookie.girlscouts.org for password resets.
For urgent issues during booth sales, we recommend first checking our troubleshooting guides, then contacting your troop leader or local council for immediate assistance. You can also email us with "URGENT" in the subject line for priority response.
We cannot process official Girl Scout registrations, membership changes, or handle financial transactions. Please contact your local Girl Scout council or visit girlscouts.org for official Girl Scout business.
We welcome your feedback! Send your suggestions and comments to digitalcookie.site@gmail.com with "FEEDBACK" in the subject line. Your input helps us improve our resources and better serve the Girl Scout community.
Other places to find help and support
Your local Girl Scout council provides regional support and can handle official business matters.
Best for: Official registrations, policy questions, local events
Your troop leader can provide local guidance and immediate support for urgent issues.
Best for: Immediate help, local procedures, troop coordination
Access the official Digital Cookie platform for account management and official support.
Best for: Login issues, account access, official support
Connect with other Girl Scout families for peer support and shared experiences.
Best for: Peer advice, shared experiences, networking
We'd love to hear from you and help with your Digital Cookie needs
Explore our comprehensive resources while you wait for our response